Let MARA read all of your customer feedback instead of only reading some of it yourself. We do everything from gathering the relevant review data to making the results available in our dashboard. There are many reasons why you should use MARA. Here are some of the most important. We are building on extensive scientific research of our co-founder Tobias. This ensures methodologically sound and high quality results. Our algorithm gets it. MARA detects the product and service attributes relevant in exactly your categories. Our team consists of extremely bright and nice people who we are proud to have on board. Come work with them. The depth of the insights provided by MARA and the insights themselves match those of traditional research methods down to the last detail. It was amazing how close the product attributes identified by MARA were to what we had previously worked out with our market researchers. And that was without any training data or input from our side. With the comprehensive data overview in the MARA Dashboard, Tchibo was able to gain a structured view of the customers’ feedback for different locations. MARA provided quick insights in an easy-to-read dashboard which helps us to identify focus areas of future new product developments. It saves us a lot of time and helps to get a deeper understanding of consumer needs. MARA stands out by a maximum of customer orientation and solutions that grow with the needs of our customers. MARA’s team always thinks realistically and pragmatically, is always reliable and enjoyable to work with. The collaboration was very productive and focused right from the start. The data quality is excellent, and the dashboard helps us a lot in analyzing the huge amounts of review data in a very structured way. MARA walks the talk. I have always perceived the discussions as being very friendly and open. MARA approached us in a true spirit of partnership and at eye level. Customer Experience Tracking from Reviews
Known From
No work for you.
Why us?
Based on academic research
Scientifically sound
Highly customized
Analyze everythingdetergentlawn mowerssupermarket reviewstooth pastevaccuum cleanerscoffeeonline shop reviews
Great people
Working with us is nice
Testimonials
Don’t take our word.
Monika Brehmeier, Miele
Senior International Brand Analyst
Karsten Evers, Beiersdorf
Global Data Scientist
Tchibo
Digital Strategy Team
Alexandra Produnova, Vileda
International Product Manager
Stephan Telschow, GIM
Managing Director
Tobias Dohmann, Miele
Project Lead Customer Experience
Ümit Özdemir, Beiersdorf
Head of Data & Advanced Analytics
Looking for effortless and actionable insights? Join us.
